Section 01

Information We Collect

We may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Company name
• Project details
• Budget or service preferences
• Billing or payment information
• Any files, references, or materials you send us for a project

We may also collect basic technical information such as browser type, device information, IP address, pages visited, and website usage data through cookies or analytics tools.

Section 02

How We Use Your Information

We use your information to:

• Respond to inquiries
• Prepare proposals and quotes
• Provide creative, production, web, livestream, 3D, branding, or marketing services
• Manage client communication
• Process payments
• Improve our website and services
• Send updates or marketing communications when appropriate
• Maintain records for legal, business, or accounting purposes

Section 03

Project Materials

When you send us brand assets, videos, images, documents, references, login details, or project files, we use them only to complete the requested work. We do not sell or publicly share client materials without permission.

Section 04

Payments

Payments may be processed through third-party payment providers. These providers may collect payment information according to their own privacy policies. Snow Productions does not store full credit card details unless required through an authorized payment platform.

Section 05

Cookies and Analytics

Our website may use cookies, pixels, or analytics tools to understand how visitors use the site, improve performance, and support marketing efforts. You can disable cookies in your browser settings, though some website features may not work properly.

Section 06

Sharing Information

We do not sell your personal information. We may share information only when necessary with:

• Service providers that help us operate our website, process payments, manage projects, or deliver services
• Contractors or production partners involved in your project
• Legal or government authorities if required by law

Section 07

Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

Section 08

Data Retention

We keep personal information and project records only as long as necessary for business, legal, accounting, or service-related purposes.

Section 09

Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal or business requirements.

Section 10

Third-Party Links

Our website may include links to third-party platforms such as social media, payment processors, video platforms, or booking tools. We are not responsible for the privacy practices of those websites.

Section 11

Children's Privacy

Our website and services are not directed to children under 18. We do not knowingly collect personal information from minors.